In
  • Location: San Marcos, Texas |
  • Type: Temp |
  • Job #257757 |

A medical facility is currently seeking a Medical Receptionist to join their team. 

Pay rate: $14/hour

Work Schedule: Mon, Wed, Fri/7:45am-5:00pm, Tues, Thurs/8:30am-6:00pm
 

Duties

  • Assist patients with check-in process. Obtain all necessary forms and documentation and update patient accounts.
  • Schedule appointments in appropriate slots according to written guidelines.
  • Provide excellent customer service that is welcoming and inclusive.
  • Determine when a patient or visitor may need urgent care based on verbal and visual assessment. (Send to triage nurse)
  • Contribute positively to team. Log onto computer at scheduled time. Comply with scheduled shift. Work with other team members to fill in for absences as needed.
  • Release correspondence to patients with valid ID.
  • Input patient’s insurance information.
  • Maintain confidentiality at all times. Protect patient health information. Only access minimum necessary information.
  • Provide back-up at Call Center as needed. Assist patients by scheduling appointments, taking messages, answering questions, and updating patient accounts.
  • Provide back-up at Cashier as needed. Assist patients by checking them out, determining patient responsibility, obtaining payment, answer questions regarding fees and payment options, and additional Cashier tasks as assigned.
  • Other duties as assigned.

Required Qualifications:

  • Customer service experience
  • Minimum of 1-year experience using EMR (Electronic Medical Record)
  • Good communication skills, verbal and written
  • Must be able to handle fast paced, stressful work environment. Must use excellent customer service skills while assisting patients and privately communicating their medical needs.

This is a (long-term) temporary non-benefits eligible position.

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