• Location: San Marcos, Texas
  • Type: Temp
  • Job #272586

Priority Personnel is seeking a Veterans Affair Specialist for a dept at Texas State University. 

Work Schedule: Mon-Fri/8am-5pm

Pay rate: $14/hour

Job Duties:

  • Responsible for providing administrative and general clerical support to management/staff within assigned division/department or unit.
  • Responsible for processing & certification of military-connected education benefits.
  • Assist in training of Veteran Affairs (VA) work study employees.
  • Creates and maintains Excel databases for VA and Student Business Services offices.
  • Provides general information to students, faculty and staff about VA education benefits and Hazlewood Act benefits.
  • Tracking ongoing student benefit eligibility, degree requirements, registration verification, and residency status.
  • Provides assistance and information to customers via phone, emails, and in person in a professional and private manner.
  • Maintain discretion of student’s personal information per FERPA and VA Privacy Act.
  • Maintain professional appearance and provide excellent customer interactions.
  • Review and code system and certify coursework for VA payment.
  • Oversee and assist with filing and tracking VA student electronic files.
  • Able to interact with diverse customer population.
  • Additional duties as assigned.

Required Qualifications:

  • Previous experience with Microsoft Office, especially Excel.
  • Proven experience handling difficult situations or people.
  • Proven ability to work and meet strict deadlines.
  • Able to work nights and weekends other than normal business hours as needed for special events and deadlines during peak semester periods.
  • Able to work in a team and independently.
  • Able to multi-task and work with minimal supervision.
  • Documented experience communicating effectively both verbally and in writing with varied stakeholders.
  • Able to work with customers face to face as well as via phone and email.

Preferred Qualifications:

  • Knowledge of VAONCE data system or Hazlewood Reporting.
  • Knowledge of Banner data system.
  • Previous VA Office experience.
  • Previous honorable military service (DD-214 Member 4 required).
  • Previous experience in supervision, training, and hiring of employees. Proven excellent customer service with minimum 1-year experience

Apply online at prioritypersonnel.com

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